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Terms & Conditions

Please read these terms carefully before using the Bombyx platform.
Last Updated: June 29, 2026

1. Acceptance of Terms

By accessing or using the Bombyx platform available at bom-byx.com and its related services, applications, and tools (collectively, the “Platform”), you agree to be legally bound by these Terms and Conditions (“Terms”). If you are entering into these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization. If you do not agree to these Terms, please do not access or use the Platform.

2. Definitions

  • “Bombyx”, “we”, “us”, “our” — Bombyx LLC, a limited liability company organized under the laws of the State of New Mexico, USA.
  • “Platform” — The Bombyx software platform, web application, mobile applications, APIs, and related services available at bom-byx.com.
  • “User”, “you” — Any individual or organization that accesses or uses the Platform, whether as a registered account holder or otherwise.
  • “Account” — A registered profile that grants access to features of the Platform.
  • “Content” — Any data, text, files, documents, logistics information, or other materials submitted, uploaded, or transmitted through the Platform.
  • “Services” — All features, modules, tools, and functionalities made available through the Platform.

3. Description of Services

Bombyx provides a collaborative logistics platform that connects planning, execution, recovery, personnel management, asset tracking, and capacity creation in a unified environment. The Platform enables businesses and individuals to streamline logistics workflows, coordinate teams, manage assets, and optimize supply chain operations.

We reserve the right to modify, enhance, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any such modification or discontinuation.

4. Eligibility and Account Registration

You must be at least 18 years of age to use the Platform. By registering an Account, you represent that you meet this requirement and that all information you provide is accurate, complete, and current. You are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • All activities that occur under your Account, whether or not authorized by you;
  • Promptly notifying us at support@bom-byx.com of any unauthorized use of your Account.

Bombyx reserves the right to refuse registration or cancel any Account at its sole discretion.

5. Acceptable Use Policy

You agree to use the Platform solely for lawful purposes and in accordance with these Terms. You must not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform;
  • Use the Platform to upload, transmit, or distribute any unlawful, harmful, fraudulent, abusive, defamatory, or otherwise objectionable content;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Attempt to gain unauthorized access to any part of the Platform, its servers, or related networks;
  • Use automated tools (bots, scrapers, crawlers) to access the Platform without express written permission;
  • Interfere with or disrupt the integrity or performance of the Platform;
  • Use the Platform to send unsolicited commercial communications;
  • Violate any applicable local, national, or international law or regulation.

6. Payment Terms

Certain features of the Platform are available only through paid subscription plans or on a per-use basis. All fees are displayed on the Platform and are subject to change with advance notice.

Payments are processed by Stripe, a certified third-party payment processor. By submitting payment information, you authorize Bombyx and Stripe to charge your designated payment method for applicable fees. Bombyx does not store or have access to your complete payment card data.

Unless otherwise stated in writing:

  • All fees are non-refundable;
  • Subscriptions automatically renew unless cancelled before the renewal date;
  • You are responsible for all applicable taxes.

For billing disputes or questions, contact us at sales@bom-byx.com.

7. Intellectual Property Rights

The Platform and all its components — including but not limited to software code, design, trademarks, logos, text, graphics, and proprietary algorithms — are owned by Bombyx LLC or its licensors and are protected by applicable intellectual property laws.

Subject to your compliance with these Terms, Bombyx grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose.

You retain ownership of any Content you submit to the Platform. By submitting Content, you grant Bombyx a worldwide, royalty-free, non-exclusive license to store, process, display, and use such Content solely to provide and improve the Services.

8. Privacy

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect your personal data. By using the Platform, you acknowledge and agree to our data practices as set out in the Privacy Policy.

9. Third-Party Services and Links

The Platform may integrate with or link to third-party services (including Stripe for payments). These third-party services are subject to their own terms and privacy policies. Bombyx is not responsible for the content, practices, or policies of any third-party services.

10. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

To the fullest extent permitted by applicable law, Bombyx expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that: (a) the Platform will be uninterrupted, timely, secure, or error-free; (b) any errors in the Platform will be corrected; (c) the Platform is free of viruses or other harmful components.

11. Limitation of Liability

OUR LIABILITY TO YOU IS LIMITED. PLEASE READ THIS SECTION CAREFULLY.

To the maximum extent permitted by applicable law, Bombyx and its officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, loss of data, business interruption, or loss of goodwill, arising from or related to your use of the Platform.

In no event shall Bombyx’s total aggregate liability arising out of or related to these Terms exceed the greater of: (a) USD $100; or (b) the total amount paid by you to Bombyx in the twelve (12) months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bombyx LLC and its officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Platform; (c) your Content; or (d) your violation of any rights of a third party.

13. Termination

Bombyx reserves the right to suspend or terminate your Account and access to the Platform at any time, with or without cause, and with or without notice. You may terminate your Account at any time by contacting us at support@bom-byx.com.

Upon termination: your right to use the Platform ceases immediately; we may delete your Content after a retention period unless required by law to maintain it; and provisions that by their nature should survive termination (including Sections 7, 10, 11, 12, 14, and 15) shall survive.

14. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without giving effect to any conflict of law principles.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be finally settled by binding arbitration administered in Albuquerque, New Mexico, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration shall be conducted in English. Judgment on the award rendered may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree to resolve disputes with Bombyx on an individual basis only and waive any right to participate in a class action lawsuit or class-wide arbitration.

Exception: Either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.

15. Changes to Terms

Bombyx reserves the right to update or modify these Terms at any time. We will provide notice of material changes by posting the revised Terms on the Platform with an updated “Last Updated” date. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms. We encourage you to review the Terms periodically.

16. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Bombyx regarding the Platform.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No Waiver: Failure by Bombyx to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign your rights or obligations under these Terms without Bombyx’s prior written consent. Bombyx may assign its rights and obligations without restriction.